Introducing the Rau Cares App for iPhone and Android!

Now you can connect with Rau Animal Hospital anytime, anywhere - right from your phone! Available for iPhone and Android, the new Rau Cares app provides you with scheduling features, emergency contact information, promotions, reminder notifications, a social media portal, photo sharing, and much more. Connecting with us has never been easier or more convenient! 

Main Menu

The main menu allows you to easily navigate your way around our app. In the event of an emergency, simply tap 'Pet Emergency' to call Rau for immediate assistance.

Clinic Information

Visit the Clinic Information page to quickly and easily:

• Contact Rau via phone or email
• Get directions to Rau from your current location
• Schedule veterinary visits
• Schedule grooming appointments
• Order medication refills 
• Order pet food
• Make boarding reservations
• View our business hours
• Visit our website
• Call 24 hour emergency veterinary hospitals 
• Access your Pet Portal
• Set auto-fill settings for faster appointment & refill requests

Booking Appointments
Tap the Appointments button to select the type of appointment you'd like to schedule. 

Then request a preferred date and time for your appointment, and an alternative date in case your first choice is unavailable. Once you submit your request, a Rau receptionist will call you to confirm your appointment. 

Please note that we only offer grooming appointments to current patients who are up to date on their vaccines. If you are a new client, you will be asked to schedule a physical exam prior to your grooming appointment. 

Ordering Medication and Pet Food

Refilling prescriptions and ordering pet food has never been easier! Simply tap the 'Order Rx' button and list your requests on the order form page. 

Our staff will be happy to fill your prescription provided your pet is a current patient who has seen one of our vets within the last year.  Please request your medication refill at least 3 hours prior to your desired pickup time. Medications requested after 7:00 pm on weekdays or 1:00 pm on Saturdays will be available the following business day. 

Boarding Requests

Going on vacation? Tap the 'Boarding Info' button to make a boarding reservation for your pet. Once you submit your request, a Rau receptionist will call to confirm your reservation. Boarding services are available to current and recently vaccinated Rau patients. Boarding space tends to fill up quickly, particularly during the summer and major holidays. We recommend reserving a space for your pet as far in advance as possible.  

Additional Features

From the Clinic Information page, you can also quickly visit our website, view our business hours, access your Pet Portal, and easily contact 24 hour emergency hospitals in the event of an after hours emergency. 

Social Networks

We are more than just a veterinary hospital. We are people who love animals as much as you do, and we love to interact with our clients beyond the exam room. Our social media portal allows you to easily view all of Rau's social media accounts in one place. Use the Rau mobile app to conveniently connect with us through social media to share photos of your pets, see what’s happening at Rau behind the scenes, stay up to date on the latest news and promotions, interact with us through comments and discussions, and participate in contests and giveaways!

Pet Pix

Don't forget to visit the Pet Pix page to share fun photos of your pet with your friends and family. Save them to your phone, upload them to Facebook, pin them to a Pinterest board, or share them on Twitter - right from our app! You also have the option to send your photos to us so we can post them to our Facebook page.  

   

Download our app in iTunes and Google Play to see the exciting new way you are able to connect with our veterinary team! 

Has Your Cat Hit a Litter Box Low?

All cats instinctively know how and when to use a litter box, right? Wrong! Unfortunately, some kittens may need some training, and some adult cats may need help adapting to various changes. By following these easy steps, you can help your cat learn to love the litter box. 

Choosing the Litter Box for You

There are many types of litter boxes available – covered, uncovered, automatic, etc. Plastic litter boxes are by far the easiest to clean, and can be used with or without a plastic liner. The entrance to the box should be low enough for your cat to enter the litter box comfortably, but many litter boxes also have high sides to prevent litter from getting kicked out of the box.  Some cats prefer the privacy of a covered litter box, while others can become claustrophobic in an enclosed environment. Ultimately, you and your cat will have to find the box that is just right for you!

Types of Litter

From flushable to clumping clay, there is a vast variety of litters on the market. Some cats are sensitive to scented litters, while others are particular about how the litter feels on their paws. Eventually, you will find the litter that works best for you and your cat. Trust us, if your cat isn't happy with the litter you've chosen, he’ll let you know.  

If you plan on changing the brand or type of kitty litter that you normally use in your home, it is important to make a gradual change to avoid upsetting your cat. With each litter change, add a small amount of the new litter to the brand your cat is used to. Increase the amount with every change until your cat has adjusted to the smell and feel of his new litter.

Location Location Location!

Place your litter box in a quiet, low-traffic area. Once your cat is used to the location of her litter box, keep it there. Cats are creatures of habit and a sudden location change may lead to some unwanted messes where the litter box used to be. If you must change the location of your litter box, add a second box to the new location while leaving the first box in its original place. When your cat is accustomed to the second box, it’s safe to remove the first box completely.  

Keep it Clean!

Scoop your litter box at least once a day! Cats have over 20 million olfactory receptors in their nose, compared to the 5 million found in a human nose. Incidentally, you may not notice an excessively foul-smelling litter box, but you can be certain your cat will! You don’t want to use a dirty bathroom, and neither does your cat. A clean litter box is essential in making certain your cat uses it consistently. 

Litter Boxes by the Numbers

If you have multiple cats, it is important to have one litter box per cat…and then one or two more! Space the litter boxes throughout your house, especially if your home has multiple floors. This will ensure that each cat has a place to go...to go. 

Keep Your Eyes (and Nose) Open

If you notice your cat going to the bathroom outside the litter box, one or more of these factors could be the culprit:

·         Change in litter box location

·         Change in brand of litter

·         Cat does not like type of litter box

·         Scented litter or liners

·         Dirty litter box

·         Cat is stressed and acting out

If your cat continues to avoid the litter box, or you notice that your cat’s urine has a foul smell, it is time to visit your vet. Constipation, urinary tract infections, thyroid disease, and bladder infections are among the possible causes. Your vet will be able to determine what is causing your cat’s discomfort, and help your cat to feel better and get back to the box! 

If you have any questions or concerns, please give us a call. We are happy to answer your questions and help in any way we can. 

Rau Animal Hospital, Glenside (215) 884-0453

Rau Too, Willow Grove (215) 706-5760